E-Mail: commercial@golden-cereal.com Tel: +86-187-6172-1218
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VII. After-sales Consultation and Feedback Service
Receive customer consultations through multiple channels such telephone, email, and online customer service, and provide immediate answers.
Collect customer usage feedback, continuously optimize product design and service processes, and improve customer experience.
From customizing in the early stage to maintaining in the later stage, the company provides "full-cycle, all-round" service concept to offer worry-free protection for customers help grain processing enterprises operate efficiently.
(I) Applicable scenariosSuitable for small rice mills and grain processing enterprises, to meet the demand for rice processing in the local and surrounding areas, can flexibly respond to order fluctuations, and can also be used as a satellite processing plant supplement the capacity of large rice in
(I) Applicable scenariosSuitable for small rice mills and grain processing enterprises, to meet the demand for rice processing in the local and surrounding areas, can flexibly respond to order fluctuations, and can also be used as a satellite processing plant supplement the capacity of large rice in
V. Product Quality Inspection ServiceRelying on the intelligent quality inspection center rice, provide professional inspection services for processed products for customers.Inspection items include 12 key indicators such as broken rice rate, chalky rice rate,ed rice rate, moisture content, etc.Base
VII. After-sales Consultation and Feedback ServiceReceive customer consultations through multiple channels such telephone, email, and online customer service, and provide immediate answers.Collect customer usage feedback, continuously optimize product design and service processes, and improve custom
VI. Full-process Import and Export ServiceProvide onestop services for the import and export links for overseas customers, eliminating barriers to cross-border cooperation.Handle procedures such as equipment customs declaration, inspection, and shipping/ transportation arrangement, ensuring that goo
IV. Technical Training ServiceProvide systematic training for customer operators and managers to improve production management level.Operating training: Conduct operation teaching for basic operations such as powering on and off, parameter adjustment, and daily cleaning of various types of equipment
III. Equipment Maintenance and Repair ServiceProvide routine maintenance fault repair services to extend the service life of the equipment.For equipment faults, respond quickly and dispatch technicians for repair, including mechanical fault elimination and electrical system commissioning etc., to mi
I. Customized Solution ServiceProvide a full-process customized service from equipment selection to overall, tailored to the production needs, raw material characteristics, site conditions, and capacity planning of different customers.Equipment parameters for key processes such as cleaning, deh, and
I. Customized Solution ServiceProvide a full-process customized service from equipment selection to overall, tailored to the production needs, raw material characteristics, site conditions, and capacity planning of different customers.Equipment parameters for key processes such as cleaning, deh, and
